Milestone Technologies, Inc. is a leading IT Managed Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center, Service Desk, Network Operations, Data Center, and Asset Lifecycle Management Services. Milestone is looking for passionate and motivated professionals who go above and beyond to solve the world’s biggest problems through innovation and technology. Our vision is to revolutionize the way technology is deployed and supported worldwide.
Milestone Technologies is seeking an inquisitive and self-driven linguist or communications enthusiast to work as a Conversational Experience Designer on a team responsible for successful end-to-end implementation and training of the Amelia Virtual Agent in client environment.
Amelia is an artificial intelligence-based virtual assistant (software) that simulates a human agent. The Conversational Experience Designer (CED) creates the conversational scenarios for the interactions between Amelia and end users.
Specific responsibilities include:
Phoenix, AZ (Fremont, CA also acceptable for the right candidate)Travel of up to 80% may be required to client sites