Milestone Technologies, Inc.

  • Operations Coordinator

    Job ID
    # of Openings
    Hire Type
    Regular Full-Time
    Job Category
    Clerical and Administrative
  • Overview

    Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.


    • Assists Operation managers across accounts
    • Point of contact for team resources, facilitating questions and requets, i.e. travel
    • Coordinate weekly syncs and service review meetings, capturing notes and managing the completion of AI with team members

    • Monitors tasks and hold resources accountable for meeting task deliverables.
    • Assists with metrics and data monitoring and extraction
    • Supports the team or department, including agenda and meeting material creation, issue and decision-making tracking, status reporting, and documentation management.
    • Ability to interact with diverse technical and non-technical team members.
    • Creates project PowerPoint presentations based off of collected data with guidance of the client and operations managers
    • Provide other technical and support duties as assigned.
    • Other duties as assigned by Milestone management. 


    • Two or more years-experience in relevant work experience
    • Proficiency with MS Office, Excel, and Outlook
    • Proficiency with Adobe Illustrator
    • Intermediate to advanced MS PowerPoint skills
    • Ability to thrive in an ever changing and dynamic environment
    • Strong verbal and written communication, attention to detail, and organization
    • Highly motivated and able to work independently as well as in a team environment
    • Comfortable working in a fast-paced and demanding setting
    • Excellent communication and presentation skills.
    • Ability to quickly learn and master new technology


    • Bachelor’s degree in related field with 2 years relevant experience.

    Additional Requirements:

    • Excellent writing, proofing, editing, and illustration skills
    • Ability to meet multiple, tight deadlines, and take ownership of writing tasks from start to finish without management oversight
    • Experience with Physical Security or Security Systems is a plus


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