Milestone will provide IT Helpdesk / Desktop Support for Palo Alto Networks employees, locally in their London Office. Responsibilities consist heavily of technical troubleshooting and resolution of end user computer hardware and software issues. The successful candidate must be able to communicate effectively with his / her user base and colleagues, work in an extremely fast paced, dynamic start-up environment, handle multiple support issues at a time, and follow through on all tickets and projects while maintaining a positive attitude, professionalism and a high level of customer service. This is a part time role, located in London office.
Functioning as part of an IT Team, individuals in this position will provide IT Helpdesk / Desktop support with the following responsibilities: