Milestone is looking for a technician to work with the telco logistics team at our client. This role is crucial in ensuring that our client and employee’s expectations are exceeded resulting in a world-class experience. This role will be directly responsible for interpreting incoming task requests pertaining to phones, tablets, and other specialty devices that use cellular networks and fulfilling those requests efficiently, while communicating and collaborating with users, fellow technicians, and leads.
Milestone is a Managed Service Provider that uses a holistic approach to bridge the gap between technology and people. At Milestone, we go above and beyond the typical scope of day-to-day. We make it our mission not only to resolve service operation problems, but study and improve the overall workflow and functionality of the business. Every service we provide is driven by experienced people who are determined to help our clients achieve their goals by understanding their business and aligning our resources accordingly.