Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.
The Technical Writer will support the Global Security Data Centers team by creating/updating training materials, standard operating procedures, run books, etc to support Global Security in its mission to protect the people, property, and reputation of the organization.
For this position, Milestone is looking for a Technical Writer who has experience with Confluence or similar knowledge base management and information architecture or file management and taxonomy, as well as sound communication skills. The candidate would also help with the following: