Milestone Technologies, Inc.

  • ERAD Technician 1

    Job ID
    2018-6812
    # of Openings
    1
    Category
    IT/Engineering
    Hire Type
    Regular Full-Time
    Job Category
    Data Center
  • Overview

    The ERAD Tech 1 role will preform physcial destruction of storage devices in a data center enviroment. You will be required to meet SLA's and strict deadlines on a daily basis. Expansion of basic knowledge and experience working with computer hardware (or similar) and related knowledge is expected.

    Responsibilities

    • Meticulously tracking chain of custody records for all client storage media.
    • Safe and secure transport of storage media within Services Location.
    • Use of proprietary data sanitization software.
    • Physical destruction of storage devices via various methods, ensuring data is nonrecoverable.
    • Coordinate pickup of sanitized and destroyed devices.
    • Sync with global teams on various tasks and upcoming innovations.
    • Meet SLAs/Deadlines on data eradication and/or destruction.
    • Assisting with additional projects as time permits.
    • Effective communication and the ability to quickly switch priorities.
    • Maintain good interpersonal relationship with client and co-workers.
    • Track and prioritize side projects and one-offs via task system.
    • Provide updates and feedback via daily reports and weekly meetings.
    • Backup wipe logs weekly.

    Qualifications

    • Expansion of basic knowledge and experience working with computer hardware (or similar) and related knowledge is expected.
    • Basic knowledge and skills in using MS Word & Excel
    • Attention to detail
    • Multi-tasking
    • High level of written and oral fluency in English
    • Ability to learn new software quickly
    • Able to safely lift and move a minimum of fifty (50) pounds

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