Milestone Technologies, Inc.

  • Telco Technician

    Job ID
    2018-6506
    # of Openings
    1
    Category
    IT/Engineering
    Hire Type
    Regular Full-Time
    Job Category
    Logistics
  • Overview

    The IT Telecommunications Technician is skilled and experienced in telecommunications and will be responsible for handling all telecommunications matters including but not limited to provisioning tasks, inbound services, and distribution of equipment and accessories. The IT Telecommunications Technician will also be responsible for accomplishing any and all tasks assigned.

    Responsibilities

     

    • Completing all provisioning tasks, which include assigning equipment, collecting equipment, and connecting mobile lines to the equipment.
    • Ensuring all necessary SIM cards and accessories are distributed.
    • Conducting inbound services, which include receiving and entering equipment into the system.
    • Troubleshooting all technical issues.
    • Completing requests for materials and equipment.
    • Delegating outbound service matters to the appropriate IT Logistics team.
    • Completing additional tasks assigned by Logistics Team Lead or Management.

    Qualifications

    • Available to work 40 hours/5 days per week with offset hours.
    • Excellent interview and follow through skills, coupled with strong organizational skills and solid communication and interpersonal skills.
    • Ready, willing, and able to deliver excellence independently or collaboratively.
    • Possess a minimum of 2 years of experience in telecommunications services, wireless retail, or helpdesk support.
    • Proficiency in Word, Excel, and Outlook.
    • Strong understanding of different operating systems (MAC, Windows, and LINUX).
    • Be an analytical thinker who can help organize and complete tasks.
    • Be innovative and self-motivated, with a keen ability to ask questions, as well as a self-directed learner.
    • Ability to pay meticulous attention to detail.
    • Possess experience with inventory management.
    • Able to lift heavy boxes and equipment.
    • Recommended to have a minimum of 2 years of experience working in logistics.

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