Sites Technician II
The Data Center Sites Technician II fully meets all the requirements for a Sites Technician I, as well as all requirements for an OnSite ALM Technician. The Sites Technician II is able to perform any task in either area without supervision.
The Data Center Sites Technician II installs, moves, and de-commissions hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, printers, and other devices in the Data Center. The technician will confirm and label devices, rack and cables. The technician will work in a standard ticketing system, providing clear, timely, and appropriate customer communications.
The technician performs these activities under the direction of Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, meeting requirements for quality and quantity of work. The technician is responsible for the data integrity of all assets on the Data Center floor. The technician responds to trouble situations within the Data Center and will participate in an On Call rotation.
Ability to travel at short notice to help other regions with special projects or large volumes of parts needing to be processed, as well as possible one-off PoP (Point of Presence which are small Network sites that link the Data Centre’s globally and are not necessarily FB owned buildings as dictated by the client’s needs.