Milestone Technologies, Inc.

  • GSST Technical Specialist I (Systems)

    Job ID
    2018-6222
    # of Openings
    2
    Category
    Support/Admin
    Hire Type
    Regular Full-Time
    Job Category
    IT Security
  • Overview

    Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.

     

    The Technical Specialist (Systems) provides support for Technical Solutions, Tech Ops Center, New Builds teams, and integrator field teams working on Access Control and CCTV Systems Service.

    Responsibilities

    • The ability to learn subject matter quickly and immediately apply knowledge to implement a responsible plan or decision.
    • The ability to prioritize Facebook tasks as assigned by Help desk or Others,
    • The ability to work designated shifts, and designated times
    • Consistently high level of customer service and professional demeanor
    • Highly detail oriented when documenting and executing system changes.

    Qualifications

    Experience:

    • Ability to thrive in a constant changing and dynamic environment

    • Strong verbal and written communication, attention to detail, and organization

    • Excellent follow-through skills, coupled with strong organizational skills and solid communication and interpersonal skills

    • Highly motivated and able to work independently as well as in a team environment

    • Comfortable working in a fast-paced and demanding setting

    • Ability to multi-task and prioritize work

    • Ability to quickly learn and master new technology

    • Has a passion to learn and curiosity for how things function
    • Microsoft Office Suite experience a plus

     

    Education:

    • College degree or equivolent in a technology related field a plus

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