Milestone Technologies, Inc.

  • Reverse Logistics Technician

    Job ID
    # of Openings
    Hire Type
    Temporary Full-Time
    Job Category
  • Overview

    Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.
    Milestone is looking for passionate and motivated professionals who go above and beyond to solve the world’s biggest problems through innovation and technology. Our vision is to revolutionize the way technology is deployed and supported worldwide.  This role serves as a key member of the Desktop Support team for our technology customer.  
    Ensure a safe working environment
    Abide by Customer guidelines when on premises
    Abide by Milestone guidelines set by Facility - Set up, and collect equipment
    Support Mountain View, Palo Alto, San Jose Bay Area Locations
    The reverse logistics Technician will be in charge of processing and updating assets accurately and effectively as part of Milestone daily Operations with Google Client


    • Follows company attendance and  punctuality of scheduled hours
    • Reverse logistics Tech must be able to perform job related duties as designed
    • Perform process of reverse logistics with accuracy and effectiveness
    • Follow and use guidelines from Milestone’s Runbook processes
    • Identify returned devices and moves to proper area within warehouse
    • Ensures workload and duties are performed in a safe manner
    • Captures all incoming data in Returns spreadsheet
    • Flexibility to move in between urgent and ongoing tasks
    • Share ideas and improvement plans with Supervisor
    • Update CAMP according to TASK being performed
    • Improves the use of software and applications to speed up daily processing
    • Meets commitment promptly
    • Breaks and lunch hours are effectively used
    • Ensure work area is clean and presentable
    • Ensure all returned hardware is checked into CAMP same business day



    • Apply a range of experience and skills to meet established productivity and SLA standards.
    • Support management's decisions to install teamwork and quality standards
    • Excellent computer skills
    • Strong Communication Skills both verbal and written
    • Physical demands- while performing the duties of this job, the employee is occasionally required to stand, walk, sit, lift
    • Duties of the job are performed in both an office environment and a warehouse



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