Milestone Technologies, Inc.

  • Project Specialist III

    Job ID
    # of Openings
    Hire Type
    Regular Full-Time
    Job Category
    IT Security
  • Overview

    Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally.


    Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.



    The main objective of the Program Specialist III is to lead the strategic development, deployment and delivery of all Global Security Technical Systems Project Management objectives.


    • Leads the strategic development, deployment and delivery of all Global Security Technical Systems Project Management objectives.

    • Regularly measures and monitors project progress to identify variances from the plan and make needed corrections.

    • Accountable for providing the Project Sponsor and stakeholders with a routine status of the project, actively communicating technical issues and risks, and minimizing the impact of these issues and risks.

    • Proactively identifies areas for improvements, shares lessons learned, and best practices.

    • Builds and designs security systems.

    • Determines and coordinates with vendors to install, maintain and upgrade systems.

    • Executes design, implementation, and commissioning of security Systems.

    • Coordinates with Facilities, Engineering, and Corpnet to record design, implementation, and commissioning of security systems.

    • Provides guidance and assistance on projects technicians are currently engaged with.

    • Acts as the liaison and point of contact for both internal and cross-functional projects.

    • Evaluates project status and resource utilization; implements changes as needed; reviews status reports prepared by project personnel and modifies schedules or plans as required.

    • Create project plans and builds consensus among diverse sets of stakeholders.

    • Meets regularly with client management for status updates. As part of the ongoing meetings, conducts weekly project reviews.

    • Leads daily operations and directs the implementation of standards, procedures and best practices that ensures a cohesive, consistent and uniformed global program.

    • Work directly with client to develop strategies, programs, systems and tools that enhances the approach in keeping employees safe and secure.

    • May manage builds of new construction, retrofits, and existing security needs, security system vendor selection, and new technology updates.

    • Regularly communicates updates on emerging technologies, solutions and projects that may impact business operations, employees or vendors.

    • Provides ongoing communication of planning, project status, issues and risks in a timely fashion to internal security teams, cross functional management and executive teams.

    • Manages performance metrics to evaluate progress and success.

    • Manage end-to-end project plans ensuring on-time delivery while driving execution.

    • Researches and evaluates industry standards and benchmarks to support projects.

    • Fosters strong cross-pyramid partnerships and able to effectively prioritize workload demands to meet project deadlines.

    • Create sustainable communication themes in conjunction with systematic routines, processes, and preparedness activities for client to execute consistently.

    • Distinctive problem-solving and analytical skills combined with strong business acumen and technical savviness.


    • 5 – 7 years of experience as a Program Specialist.
    • Proficient in MS Suites to include Excel, Outlook, Word, PowerPoint and Visio.
    • Root cause analysis, industry benchmarking, survey evaluation and data interpretation.
    • Experience with Physical Security or Security Systems such as CCure or Genentech is a plus.
    • Direct project management experience.


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