Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.
The Global Security Strategic Initiatives (GSSI) team develops global programs that mitigate risk and optimize processes to support the mission of the company and the advancement of the Global Security organization. To help protect our people, assets and reputation, we implement and manage strategic solutions that are repeatable and scalable.
Assess and improve alignment of activities to organizational goals and objectives and ensure customer needs are translated into Global Security deliverables.
Organize project charters, scorecards, and other documentation for the overall roadmap.
Assist the Leadership with creation of systems, reports and procedures in support of the engagement and development of strategic partnerships process.
Drive data analytic projects from initial ask, score definition, testing, development, deployment, and support.
Gather and document requirements from cross-functional teams and projects and align on visualization expectations.
Coordinate data analytics requests from business partners and IT.
Support the process of understanding business strategic needs, planning and roadmap, and help prioritize them accordingly as relevant to the Security organization.
Help structure and drive analysis to recognize and prioritize business opportunities.
Ability to extrapolate data from multiple sources of information, and understand its value.
Track metrics on multiple discipline levels within the team.
Create platform(s) and tools for the organization to leverage.
Continually improve and automate existing methods for parsing data and incorporating into real-time models, analysis, and actions.
Write queries, perform ad hoc data analysis, and create data visualizations to keep the nerve center of our operations engine running at full speed.
Build dashboards and visualization of complete data sets and calculations.
Strong business judgment, analytical and problem skills
2+ years relevant experience shaping strategic alignment solutions
Experience maintaining strong business and partner relationships with internal and external partners
Job function will require a level of exercising independent judgment for the purpose of presenting strong solutions and proposals to the direct leadership
Natural inclination towards building relationships and identifying opportunities for collaboration
Superb communication skills, ability to translate complex topics into actionable, clear reports
Proficient with Tableau, MS Excel, SQL (Oracle, Hive, MySQL) and other analytical applications. Working SQL experience.
Working Tableau experience for developing data visuals.
Bachelor’s degree in Computer Science, Statistics, Math, Engineering, Business and/or 5+ years of work experience in the field.