The Technical Writer supports the organization by creating, planning, developing, writing, editing, distributing, managing, and auditing documentation content to meet and execute operational and business objectives. He/she specializes in content and technology-based solutions to improve streamlined communication and process standardization, while performing gap analysis to assess opportunities.
The Technical Writer is a skilled and experienced writer with strong communications skills that will be responsible for working on technical documentation including but not limited to standard operating
procedures (SOPs), technical manuals, process flowcharts, FAQs, and intranet/internet content for various departments and various clients.
The Technical Writer will also be responsible for knowledge base/wiki development, KB content categorization, and KB management.