Milestone Technologies, Inc.

  • Deployment Ops Project Manager

    Job ID
    # of Openings
    Hire Type
    Regular Full-Time
    Job Category
    Audio Visual / Video Conferencing
  • Overview


    The VIO Deployment Ops Engineer supports user interaction with technology. This engineer is responsible for deploying new technologies onsite, as well as for assessing, evaluating, and recommending new applications of hardware, products, and technologies for spaces throughout the company. This role is built on user interaction, and therefore requires utmost professionalism and customer service skills.



    • Executes system installments.
    • Tests new technology and deploy new technology
    • Ensures SLAs are met by VIO Ops team and other trades.
    • Assists in ordering standard and non-standard equipment.
    • Assess video conferencing needs of teammates and customers.
    • Recommends new products and technologies.
    • Strategizes and executes solutions to problems that arise during Retrofit process, with specific regards to implementing technology.
    • Working with the builds team and/or vendors to complete Retrofit projects.
    • Steers delivery of equipment and technologies to efficient solutions that are cost-effective for the company.
    • Participates in retrofit Process by being the SME for the VIO trades.
    • Attend all meetings, work with our vendors to design, procure and integrate all systems in a retrofit.


    Technical Qualifications:

    • Technical expertise in the maintenance of any and all related AV-VC hardware and software (LCD’s, CISCO phones, Crestron touch panels, etc.)
    • Solid ability in reading schematics.
    • Capable of following signal flow.
    • Reasonable understanding of audio signal flow.
    • Technical expertise in equipment integration.
    • Understanding of fundamentals of project management.
    • Good hardware knowledge (laptops/PCs/Peripherals etc.).
    • Solid understanding of Tanberg Management System
    • Some CAD, Vectorworks, or other drafting software.

    Personal & Interpersonal Qualifications:

    • Ability to prioritize multiple tasks with excellent follow up.
    • Ability to work on own initiative.
    • Ability to collaborate with different sections of the VIO team, the project managers, and/or other trades and vendors
    • Excellent written and verbal communication skills.
    • Strong detail orientation.
    • Excellent customer interface.
    • Good time management skills.


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