The Network Infrastructure Technician is a vital part of the team that makes the Network Tick. This is a mid-level, layer 1 role and is located in Mountain View, CA.
Patch Fiber-Optic and Copper Network Connections
Determine and implement power requirements for equipment installs
Onsite installation of networking equipment in server rooms and IDFs
Coordination and supervision of planned network and power outages
Perform and analyze quarterly audits of corporate network IDF
Logistical support for team Project Managers campus wide
Configure office terminal servers
Provide console access to network devices
Review and comment on MOPs
Create and maintain network documentation
Provide solo support for CRs (change requests)
Perform basic troubleshooting during an outage
Perform and maintain regular project documentation to keep information current
Test and troubleshoot complex copper and fiber links (Cat, RF,MPO)
Assist in critical environment maintenance tasks
Coordinate project related tasks and provide status report update in timely manner to other team members
Perform any other related duties as required by client
On-call & Power Shutdown Rotation work
Technical experience with systems, networking, databases, and user support.
Experience in the development and implementation of standards, procedures and guidelines to support operational processes.Possess strong interpersonal, written, and oral communication skills, be able to present ideas in a user-friendly language, and enjoy working in a team-oriented, collaborative environment.
The ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations is required, along with a keen attention to detail and strong customer service skills
Ability to prioritize multiple tasks with excellent follow up