Milestone Technologies, Inc.

Logistics Technician

Job ID
2017-5691
# of Openings
1
Category
IT/Engineering
Hire Type
Regular Full-Time
Job Category
Logistics

Overview

Overview:

Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.

 

Milestone is looking for passionate and motivated professionals who go above and beyond to solve the world’s biggest problems through innovation and technology. Our vision is to revolutionize the way technology is deployed and supported worldwide.

Responsibilities

Responsibilities:

The Logistics Technician performs primary job responsibilities in compliance with standard operating procedures (SOPs), program, safety, meeting requirements for quality and quantity of work.  The Logistics Technician is responsible for the data integrity of all assets on the data center floor.   The Logistics Technician will receive and create work orders in a standard ticketing system, providing clear, timely, and appropriate customer communications and ensuring customer service standard is achieved. 

  • Performs shipping and receiving tasks, including (but not limited to) using scanners and software to receive and tag assets; using scanners to manage asset data; creating bills of lading; processing RMAs.
  • Performs inventory control and quality audits to validate data integrity and resolve discrepancies.
  • Prepares shipments for a lease return, asset disposal, or other needs.
  • The record is keeping such as shipping/receiving logs, packing list scanning/filing, item stock levels, etc.  Reports and documents any changes to records associated with assets and stock items.
  • Performs routine audits and cycle counts to ensure data integrity and optimal stock levels.
  • Handles systems, racks, cables, and other various equipment and components.  Will routinely perform tasks associated with data center hardware.
  • Ensures cleanliness of all on-site warehouse and storage areas.
  • Reports and files damage claims.
  • Performs any additional tasks and oversees any projects required by management.

Qualifications

Qualifications:

Education and Experience

  • Bachelor’s Degree or equivalent experience in business management, inventory control or related field.
  • At least two years of experience in logistics, supply chain, warehousing, receiving, inventory control, or materials management or in a high volume enterprise environment.

Required Skills

  • Excellent written communications skills (technical writing skills are a plus).
  • Excellent professional and interpersonal communication skills to work in a team environment with frequent regular interactions with the customer, team-members, and vendors.
  • Able to work with little/no supervision.
  • Must be a self-starter and self-motivated.
  • Knowledge of process and quality management strategies such as Six Sigma, 5S Methodology, Kaizen, and Total Quality Management (TQM) (is a plus).
  • Knowledge of safety management and OSHA standards in a warehouse environment.
  • Excellent attention to detail and organizational skills.
  • Ability to multi-task, analyze and problem solve.
  • Ability to learn, prioritize and adapt to changing conditions, technologies and workplace requirements.
  • Excellent time management skills and punctuality.
  • Ability to operate material handling equipment such as pallet jacks and forklifts. 
  • High-level knowledge and experience with Microsoft Office products, especially Outlook, Excel and Word.
  • Must be able to routinely and independently lift up to 50 lbs.
  • Must have own transportation to the work site.

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