Milestone Technologies, Inc.

Studio Supervisor

Job ID
# of Openings
Hire Type
Regular Full-Time
Job Category
Audio Visual / Video Conferencing


Facebook is seeking a Studio Supervisor to work directly with internal clients supporting studio requests for Facebook. This is part of the IT organization, so candidates must be passionate about technology, customer service, and have the ability to thrive in a fast paced, high pressure environment. This is a full-time, on-site position.


  • Manage a team of video production professionals in a fast paced environment
  • Own video production service for office, establish/develop SLA's, and bind SLA's with client
  • Focus on quality control of all products produced by team
  • Coordinate pre-production and production planning activities, field productions (DSLRs), live productions, operation of multi-camera studio, signal routing, character generation, graphic image manipulation, digital effects equipment, cameras, hard disk video recorders, video distribution switchers and audio mixers, studio lighting equipment, set creation and design, microphones and other audio equipment
  • Operate and maintain all portable and studio video and audio equipment, including studio and DSLR cameras
  • Produce a variety of video products for broadcasting and video streaming
  • Design, build and light studio sets
  • Interact effectively with clients to identify needs and evaluate alternative technical solutions
  • Create and translate abstract concepts into effective visual form
  • Adapt video products to fit needs of clients and target audience
  • Lead the development of crew and equipment
  • Assist with transport and setup of video, lighting, and audio equipment as required
  • Manage client interaction and expectations regarding video production support efforts
  • Continually seek opportunities to increase customer satisfaction and deepen client relationships
  • Build a knowledge base of each client's business, systems and objectives
  • Resolve or escalate issues in a timely fashion
  • Identify opportunities for improvement and make constructive suggestions for change


  • Extremely organized and outstanding communicator
  • Able to focus on multiple tasks with many moving parts all at the same time
  • Understanding of technical concepts and operation of digital video cameras and video editing software
  • At least 5 years of studio and field video production experience
  • Understanding of editing process and asset management
  • Understanding of format and file type compatibility issues specific to video and audio
  • Proficiency in Microsoft Word, Excel, Powerpoint and Apple Keynote.
  • Proficiency in Adobe Creative Suite preferred
  • Ability to communicate difficult/sensitive information tactfully
  • Web or Internet start-up environment and customer service experience a big plus
  • Ability to motivate and focus cross functional teams to reach challenging goals
  • Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross- functional team
  • Professionally groomed to company standards, specific location’s standards, and to the standards of our clients
  • 5 years prior work experience with minimum high school diploma
  • Ability to travel
  • Ability to lift 50 lbs.
  • Ability to climb ladders and scaffolding
  • Ability to stand for several hours at a time.


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