Milestone Technologies, Inc.

GSS Program Specialist I

Job ID
# of Openings
Hire Type
Regular Full-Time
Job Category
IT Security


Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.  


The Global Security Services (GSS) Program Specialist works closely with the security design team to execute out the project plans. As the Global Security Services (GSS) Program Specialist I, you will report to the Associate Security Site Manager and Security Site Manager. The Program Specialist will be responsible for leading and/or supporting assigned GSS projects and the cross-functional efforts associate with design.


  • Drive GSS objectives by effectively leading and/or supporting allocated projects.
  • Develop and utilize project tool enhancements.
  • Works with team to identify requirements and create dashboards, metrics, and/or other means to communicate team efforts.
  • Works collaboratively with internal and external stakeholders to identify and implement technical/systems enhancement opportunities.
  • Utilizes critical thinking skills to develop and execute project tasks with some supervision and recommend the corrective action to the project management team.
  • Communicates initiative status and feedback to managers, key stakeholders, and senior management throughout the organization.
  • Acts as project coordinator for both internal and cross-functional projects.
  • Supports management through project planning and coordination to meet commitments on time and within resource limitations; with client and management approval, assists with the determination of requirements, priorities and monitoring of progress.
  • Evaluates project status and resource utilization; implements changes as needed; reviews status reports prepared by project personnel and modifies schedules or plans as required.
  • Creates project plans and builds consensus among diverse sets of stakeholders.
  • Willingness to travel when needed.
  • Meets regularly with GSS management for status updates.



  • 3+ years of experience in project management.
  • 3+ years in security design.
  • Experience in construction project management tools.
  • Strong communication skills and experience working with highly technical management teams.
  • Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
  • Ability to handle conflict scope and timeline requests.
  • Highly organized and capable of managing multiple projects.
  • Proven ability to thrive in a fast-paced and rapidly evolving organization.
  • Tech savvy, thrives on using technology to manage projects and solve problems.
  • Strong process and analytical skills with sharp decision-making abilities.
  • Excellent customer-service and communication skills (both written and verbal).


  • Bachelor’s degree in related field preferred or 3 years relevant experience


Additional Information:

  • Experience working in Physical Security
  • Experience in security design is preferred
  • Experience managing projects of a global scope
  • Experience in Revit is a plus
  • Ability to Travel up to 15% to support projects


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