Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.
Milestone is looking for passionate and motivated professionals who go above and beyond to solve the world’s biggest problems through innovation and technology. Our vision is to revolutionize the way technology is deployed and supported worldwide. This role serves as a key member of the Network Support team for our technology customer.
The role of the UC Network Administrator will report to the Systems and Network Operations Manager, and will primarily be focused on all things UC/Collaboration, such as but not limited to implementation and operations of the company’s voice and video infrastructure. The infrastructure includes Cisco Unified Communications Manager, Unity Connection, IMP, UCCX, Expressway, CMS, Zoom, Jabber Client and Collaboration End points such as Cisco SX10-SX20-SX80.
The UC Network Administrator will be responsible for providing day-to-day support for Unified Communications / Video Conferencing. The UC Administrator will be responsible for possessing and maintaining working knowledge of the UC/Collaboration technology.
Responsible for working closely with other members of the Systems and Network Operations Team, as well as Network and Systems Engineering organizations, providing technical expertise and cross training to build the skill levels and depth in the organization.