Milestone is seeking an IT Field Tech to assist in the management of IT operations and application support in Redmond, WA. This position is responsible for maintaining quality IT services and driving change for the business. Our goal is to deliver excellent technical / non-technical support with outstanding customer service, satisfaction, and timeliness. This position is part of the IT organization, so candidates must be passionate about technology -- ESPECIALLY virtual reality and new/emerging technology, live for amazing customer service and have the ability to thrive in fast paced, high-pressure environment. A diverse and flexible skillset is required because we support a wide set of IT services: AV / VC, Events, Server, Networking, etc.