Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.
Milestone is looking for passionate and motivated professionals who go above and beyond to solve the world’s biggest problems through innovation and technology. Our vision is to revolutionize the way technology is deployed and supported worldwide.
The Technical Writer is a skilled and experienced writer with strong verbal and written communication skills. He/she will be responsible for developing and managing technical documentation projects including, but not limited to: runbooks, standard operating procedures, technical manuals, process documentation, FAQs, and intranet/internet content for various internal departments and external clients. The Technical Writer is expected to work independently with little supervision to manage documentation projects from inception to deployment, from scheduling and drafting, to revising and publishing.
The Technical Writer will have the same responsibilities as the Junior Technical Writer, but will also:
The Technical Writer has the following qualifications:
The following qualifications are not required but will set candidates apart from other applicants: