Milestone Technologies, Inc.

Learning & Development Coordinator

Job ID
2017-5335
# of Openings
1
Category
Support/Admin
Hire Type
Regular Full-Time
Job Category
Human Resources

Overview

The Learning & Development Operations Coordinator is responsible for coordinating sessions of L&D programs and learning events. This includes classroom management, learner data management, and concierge support to learners. With a world-class learner experience as our standard, the L&D Logistics Coordinator is key to delivery on that expectation. Attention to detail is a must have, successful coordinators are punctual, task-oriented and willing to demonstrate flexibility.

Responsibilities

  • Managing meeting space reservations and logistics (includes Event ticket, catering reservation)
  • Reserving speakers (as needed) for learning sessions or events
  • Managing materials, swag
  • Facilitator support (varies by program or event)
  • Ensure and manage attendance tracking
  • Learner/attendee support (Desk.com)
  • LMS session configurations
  • Manual communications and invitations (as needed)
  • Export raw data from Learn system
  • Campus tours, visitor escort
  • Serve as single point of contact for vendor(s)

  • Work with vendor to schedule and reserve services (primarily facilitation)
  • Track vendor engagement

Qualifications

  • Proven experience in learning and development environment
  • Demonstrated customer service skills
  • Event coordination experience
  • Ability to work autonomously
  • Functions well in fast-paced environment
  • Skilled multi-tasker
  • Detail-oriented, highly organized
  • Excellent Communication Skills
  • Basic knowledge of and hand on experience with computer hardware
  • High level of written and oral fluency in English
  • Ability to learn new software quickly
  • Able to safely lift and move a minimum of twenty (20) pounds

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