Milestone Technologies, Inc.

Account Director

Job ID
# of Openings
Hire Type
Regular Full-Time
Job Category


Milestone Technologies is seeking an experienced and highly-successful Sales Professional to fill our Account Director position. This coveted role is our most senior Sales position and serves as the main point of contact for our largest and most strategic clients.


As Account Director, you will be responsible for crafting a holistic approach with the goal of going “deeper and wider” within your assigned accounts while continuing to grow wallet share and product participation within new logo/prospect accounts as well.  Become a trusted advisor and partner, vs. “just another vendor,” to cultivate long-term relationships and maximize value to the client or prospect.


You will engage at a variety of levels, including the C-Suite, and across multiple functional groups to help develop strategies with these key stakeholders to address their ongoing business, financial and technical/IT support needs.


In addition to executing against the strategic vision, the Account Director will also manage daily account operations and coordinate resources around any billing, technical and customer satisfaction needs.


To be successful in this position, you must possess a consultative sales approach.  Be able to influence and manage internal,  as well as client resources.  Clearly and effectively present new ideas and concepts. Have a proven track record of successfully closing high-revenue technology solutions.  Experienced in positioning consulting, professional, and managed services; and able to comfortably discuss these technologies in order to identify new opportunities, build a pipeline and advance these new projects to a successful close in order to meet/exceed sales expectations.



  • Identify the key/appropriate stakeholders and decision makers throughout the organization
  • Develop rapport at all levels to position you and Milestone as a true technology partner
  • Intimately understand client landscape - services used, competitors, key contacts, politics, etc.
  • Identify ongoing opportunities and build pipeline of qualified projects for continued growth
  • Engage client stakeholders at the executive level to build brand awareness and credibility
  • Collaborate closely with internal peer groups and our client teams for effective partnering
  • Leverage all resources for pre/post-sales support to maximize close ration and client satisfaction
  • Navigate complex sales cycles involving multiple client stakeholders including C-level contacts
  • Formulate comprehensive plans that include account mapping, addressable market analyses, etc.
  • Be able to have effective business conversations to understand needs and relevant solutions


Characteristics of our Ideal Candidate

  • Demonstrated success selling complex service engagements from start-ups to Fortune 100 companies such as Cisco, Google, Facebook, Yahoo, eBay, etc.
  • Experience selling IT solutions, managed services, support/help desk, Cloud, Data Center, etc.
  • Success-driven, winning attitude, and able to form solid business relationships at various levels
  • Ability to effectively penetrate, grow and manage multiple opportunities and advance to close.
  • Alignment with Milestone’s cultural values: Going Above and Beyond, Collaboration, Do What You Say, Open and Honest Communication, and Sense of Urgency.


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